Privacy policy

Controller. Who is responsible for processing your data?

We inform you that Itemvirtual S.L.U., with Tax ID (CIF) B64023377 and registered address at C/ Horta Matanzas 6, 08350, Arenys de Mar, is the data controller for the personal data collected through the website hoops.cat.

You may contact us at: hola@hoop.cat


Legal Basis. What is the legal basis for processing your data?

The legal basis for processing your personal data is the consent you provide when completing the contact forms.

By submitting your personal data through these forms, you do so voluntarily. Your data will be incorporated into a processing system under the responsibility of Itemvirtual and will be treated confidentially and securely.

In accordance with Regulation (EU) 2016/679 (GDPR), Itemvirtual maintains a Record of Processing Activities. By accepting this privacy policy, you expressly consent to the automated processing of your personal data for the purpose of responding to your enquiries and providing our services. Further details are provided in the “Purpose” section.

Unless otherwise indicated, completing all required fields in the forms will be necessary to submit them.


Source of Data. How did we obtain your data?

All personal data we process has been provided directly by you via contact forms or email communications.

Data collected:

  • Name
  • Email address

No special categories of personal data are processed.

Accessing the website does not require you to provide personal data.

Users must explicitly accept this Privacy Policy in order to use the contact forms. Otherwise, the forms cannot be used.

Itemvirtual expressly prohibits individuals under the age of 18 from providing personal data without prior consent from a parent or legal guardian. If you are under 18 and do not have such consent, please do not use our services or provide personal data.

Personal data will be processed with appropriate security measures in accordance with applicable legislation, in order to prevent alteration, loss, unauthorized access, or misuse, taking into account the state of the art.


Purpose. For what purpose do we process your data?

We process the information you provide in order to manage and respond to your enquiries.

Your personal data will not be used for any other purpose nor disclosed to third parties without your consent, unless required by law.

We have implemented the necessary technical and organizational measures to ensure the security of your personal data and to prevent loss, misuse, alteration, or unauthorized access.

Our commitment:

  • To protect your privacy and treat your data confidentially
  • To use your data solely to respond to your enquiries or provide requested services
  • Not to disclose your personal data to third parties without your consent

Data Retention. How long will we keep your data?

Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected and in accordance with applicable legal retention periods.


Recipients. Who will receive your data?

Your data will not be disclosed to third parties, except where required by law, and will be processed exclusively by Itemvirtual under a duty of confidentiality.


Rights. What are your rights?

You have the right to obtain confirmation as to whether we are processing your personal data. You also have the right to:

  • Access your personal data
  • Request rectification of inaccurate data
  • Request erasure (“right to be forgotten”)
  • Object to processing
  • Request restriction of processing
  • Request data portability

You may exercise these rights by contacting us at hola@hoops.cat or by writing to:
C/ Riera Pare Fita 72, 1º, 08350, Arenys de Mar.

You also have the right to lodge a complaint with the competent supervisory authority.